janu4's commitment to responsible gaming
janu4 believes online betting is a form of entertainment — and we want you to always enjoy it safely, consciously, and in a controlled way. For players aged 21+ only.
21+ Age Requirement: Our Firm Policy
janu4 is an online betting and casino platform strictly operated for players aged 21 and above. Minors are strictly prohibited from opening an account or taking part in any form of betting activity.
We have age verification in place at registration and may request additional identity documents when needed. We urge parents — please use parental control software to prevent underage members of your household from accessing any online betting site.
- Age verification required at registration
- Additional document verification in cases of doubt
- Accounts belonging to minors will be permanently closed
- Awareness information available for parents
For adults only
To participate at janu4, you must be 21 years of age or older.
Our Protection Tools
janu4 provides several practical tools to help you stay in control of your betting habits. Use these tools and enjoy responsibly.
Deposit Limit
Set a fixed limit on how much you can deposit per day, per week, or per month. Once this limit is active, it cannot be exceeded, which helps keep your spending under control. Minimum deposit is ৳200.
Time-Out Feature
If you want to take a temporary break from betting, you can pause your account for a set period of time. You can choose any duration from 24 hours up to several weeks.
Self-Exclusion
If you feel that betting is having a negative impact on your life, request a permanent or long-term self-exclusion. Once this request is made, your account will be closed completely.
Session Time Limit
Set a limit on how long you play in one sitting. Once the set time is up, the session will end automatically and you will receive a notification. This helps prevent spending too much time playing.
Activity Review
Review a summary of your wins and losses, total spending, and time spent at regular intervals. This information helps you stay aware of your betting patterns and make informed decisions.
24/7 Support
Contact our Bengali-language live chat support team at any time. Whether you or someone you know is experiencing a betting problem, we are always ready to help.
Set Your Limits — Step by Step
Accessing your responsible gaming tools at janu4 is straightforward. Follow the steps below.
Log in to your account
Go to the janu4 login page and sign in with your username and password.
Go to Account Settings
Click the profile icon at the top right and look for the "Responsible Gaming" option.
Choose your preferred limit
Select what you need — deposit limit, session time, time-out, or self-exclusion.
Confirm and save
Confirm your chosen limit. Changes may take up to 24 hours to take effect.
Contact the support team
For any assistance, reach us via 24/7 live chat or email us at [email protected].
Signs of Problematic Betting
If you notice any of the signs below in yourself, it is time to seek help. Recognising the signs early is the most important step.
- You keep betting more and more money to win and cannot stop yourself
- You feel the urge to bet again to "recover" money you have lost
- You are lying to family, friends, or colleagues because of betting
- You are spending your savings, taking loans, or using other people's money on betting
- You feel restless, irritable, or anxious when you are not betting
- You are neglecting sleep, work, or family responsibilities to bet
- You want to stop betting but keep failing to do so
If even one of the signs above applies to you, please speak with our support team. We will not judge you — we will help.
Core Principles of Responsible Gaming
Responsible gaming at janu4 is not just about following rules — it is a conscious way of living. Following a few core principles will keep betting enjoyable at all times.
Do not treat betting as a source of income. It is a leisure activity — enjoy it as such.
Decide in advance how much you are willing to spend. Do not go beyond that limit, whether you win or lose.
You should not bet when you are angry, under stress, or have been drinking. Make decisions with a clear head.
Do not play for long stretches at a time. Take regular breaks and spend time on other activities.
Losing is normal. Do not place more bets trying to recover money you have lost.
Never use money needed for food, rent, education, or medical care on betting.
We are here when you need help
If you or someone you know is experiencing a betting problem, the janu4 responsible gaming support team is always by your side. Do not hesitate to reach out to us.
Responsible Gaming FAQ
Enjoy Responsibly — at janu4
Your safety is our top priority. Play with awareness, have fun, and always stay within your limits.